Service Delivery Policy
Welcome to our Service Delivery Policy page. This page provides detailed information about how we deliver medical services and the processes we follow to ensure quality and reliability. Please read and understand these policies carefully before using our services.
1. Service Acceptance and Registration Process:
You can register for our services online or in person at our facilities.
We will collect your medical information and create a personal profile to proceed with appropriate services.
2. Customer Care:
We are committed to providing professional and thoughtful customer service, helping you answer all questions and resolve all problems.
You can contact us by phone, email or in person at our facilities.
3. Information Security:
We are committed to protecting your personal information and only using it for the purpose of providing your medical and healthcare-related services.
All medical information and related documents will be kept confidential and will only be disclosed with your consent or as required by law.
4. Payment Process:
We accept payments via methods such as bank transfer, credit card or cash at our facility.
A detailed invoice will be provided and you can request any clarifications regarding payment.
5. Service Quality Guarantee:
We are committed to providing high quality and reliable medical services, complying with medical industry processes and regulations.
6. Feedback and Complaints:
We always welcome feedback and complaints from customers to improve our services.
Any complaints will be resolved promptly and fairly.
7. Contact:
If you have any questions or requests about this policy, please contact us via the contact information provided on our website.
Thank you for choosing us to provide medical services. We are committed to bringing the highest satisfaction to you and your family.