{"id":353,"date":"2024-04-16T14:49:06","date_gmt":"2024-04-16T07:49:06","guid":{"rendered":"http:\/\/genequest.nexushealth-asia.com\/?page_id=353"},"modified":"2024-04-17T15:18:21","modified_gmt":"2024-04-17T08:18:21","slug":"chinh-sach-xu-ly-khieu-nai","status":"publish","type":"page","link":"https:\/\/genequest.nexushealth-asia.com\/en\/chinh-sach-xu-ly-khieu-nai\/","title":{"rendered":"Complaint Handling Policy"},"content":{"rendered":"

Complaint Handling Policy<\/strong><\/h2>\n

Welcome to our Complaints Handling Policy page. This page provides details of our complaints handling process and the measures we take to resolve any issues fairly and effectively. Please read and understand these policies carefully before making a complaint.<\/p>\n

1. Complaint Process:<\/strong><\/p>\n

Any customer who is dissatisfied with our service has the right to complain.<\/p>\n

Complaints can be made directly to us by email, phone or at our office.<\/p>\n

2. Complaint Handling:<\/strong><\/p>\n

We are committed to handling all complaints quickly and fairly.<\/p>\n

All complaints will be recorded, checked and resolved as soon as possible.<\/p>\n

3. Complaint Response:<\/strong><\/p>\n

We will provide detailed feedback on the complaint handling process and the measures taken to resolve the issue.<\/p>\n

The customer will be informed of the outcome of the complaint via email or phone call.<\/p>\n

4. Conflict Resolution:<\/strong><\/p>\n

In case the complaint is not resolved agreeably, we will assist customers in finding external conflict resolution options.<\/p>\n

5. Contact:<\/strong><\/p>\n

If you have any questions or complaints, please contact us via the contact information provided on our website.<\/p>\n

Thank you for trusting and using our services. We are committed to resolving all complaints fairly and promptly to ensure your satisfaction.<\/p>\n

\u00a0<\/p>\n

\n
\u00a0<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Ch\u00ednh S\u00e1ch X\u1eed L\u00fd Khi\u1ebfu N\u1ea1i Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi trang Ch\u00ednh S\u00e1ch X\u1eed L\u00fd Khi\u1ebfu N\u1ea1i c\u1ee7a ch\u00fang t\u00f4i. Trang n\u00e0y cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 quy tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p m\u00e0 ch\u00fang t\u00f4i \u00e1p d\u1ee5ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch c\u00f4ng b\u1eb1ng […]","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-left-sidebar-cs.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-353","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCh\u00ednh s\u00e1ch X\u1eed l\u00fd Khi\u1ebfu n\u1ea1i - Nexus Health Asia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/genequest.nexushealth-asia.com\/en\/chinh-sach-xu-ly-khieu-nai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch X\u1eed l\u00fd Khi\u1ebfu n\u1ea1i\" \/>\n<meta property=\"og:description\" content=\"Ch\u00ednh S\u00e1ch X\u1eed L\u00fd Khi\u1ebfu N\u1ea1i Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi trang Ch\u00ednh S\u00e1ch X\u1eed L\u00fd Khi\u1ebfu N\u1ea1i c\u1ee7a ch\u00fang t\u00f4i. 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